Privacy Policy
Last updated: October 13, 2024
This Privacy Policy describes how FoxFit Fitness For Females ACN 36 152 460 109 and its related entities ("FoxFit", "we", "us", or "our") collect, use, and disclose your personal information when you visit, use our services, or make a purchase from b60969-76.myshopify.com (the "Site"), or otherwise communicate with us regarding the Site and our services (collectively, the "Services"). By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
FoxFit upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy details what personal information we collect, how we use it, who we disclose it to, and how you can access or manage your personal information. This policy also addresses Shopify-specific practices in terms of order processing and site management.
If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and comply with applicable legal notification requirements.
What Personal Information We Collect
FoxFit and Shopify may collect the following types of information, depending on your interaction with the Site and Services:
Information We Collect Directly from You:
Name, contact details (including email address, phone number, and address)
Order information, including billing and shipping addresses
Account details (username, password)
Payment information (bank account, credit or debit card details)
Customer support and correspondence details
Information We Collect Automatically:
Usage data such as IP address, device information, browser type, and information about your interaction with our Site (via cookies, pixels, and similar tracking technologies)
Interaction with our emails, advertisements, and Services
Sensitive Information:
Health-related information required for fitness training, such as medical history, physical conditions, pregnancy status, and any medications. Sensitive information will only be used for providing the relevant services.
Information from Third Parties:
Shopify and payment processors may collect payment information to process orders.
We may receive information from event organisers, partners, and third-party service providers (e.g., MindBody Inc., which manages bookings for FoxFit classes).
How We Use Your Personal Information
FoxFit uses your personal information to:
Provide services and process orders through Shopify
Manage your FoxFit account and membership
Improve our products and services
Send promotional materials (with your consent) via email or SMS
Personalise your experience on the FoxFit website
Conduct market research
Support employment or franchisee applications
FoxFit will never sell your information. We may share your data with third-party service providers who assist in delivering our services, and with Shopify to manage orders placed through the Site.
Data Retention and Storage
FoxFit and Shopify retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations. Typically, your data may be retained for up to 7 years after your last interaction with FoxFit, depending on legal and business requirements. Once personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it.
Use of Cookies and Pixels
FoxFit and Shopify use cookies and tracking technologies (e.g., Facebook Pixel, Google Analytics) to monitor user behaviour on our Site and display personalised ads. This includes tracking your browsing behaviour to serve tailored ads when you visit other sites within the Meta network.
You can manage your cookie preferences via browser settings or opt out of Google’s use of cookies through the Google Ad Settings or Digital Advertising Alliance.
Who We Disclose Your Information To
FoxFit may disclose your personal information to:
Shopify, to manage online orders and payments
FoxFit franchisees to deliver the services you've requested
Service providers who help us process payments, manage accounts, and improve our website (e.g., MindBody Inc.)
Marketing partners (with your consent)
Authorities or third parties when required by law
We take steps to ensure any third-party service providers comply with the Privacy Act 1988 (Cth).
Marketing and Opt-Outs
FoxFit may contact you with marketing materials, special offers, or other relevant information. You can opt out of receiving these communications by contacting us or using the unsubscribe link in our emails. Your consent will remain valid until you notify us otherwise.
Security of Your Information
We are committed to protecting your personal information with appropriate security measures, including encryption and secure access protocols. However, please be aware that transmission of information over the internet is not completely secure, and we encourage caution when sending sensitive information online.
Links to Third-Party Websites
Our Site may contain links to third-party websites. FoxFit is not responsible for the privacy practices of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
Data Portability and Right to Erasure
You have the right to request access to, correction, or deletion of your personal information. You can also request that we transfer your data to another service provider under the right to data portability, where applicable.
Questions and Complaints
For questions, concerns, or complaints about how FoxFit manages your personal information, please contact us at:
Email: info@foxfit.com.au
Mail: 7 Bayside Crescent, Hampton, VIC 3188, AU
You can also reach the Office of the Australian Information Commissioner (OAIC) at:
Phone: 1300 363 992
Post: GPO Box 2999, Canberra ACT 2601
Email: enquiries@oaic.gov.au